Employee satisfaction surveys are simple enough to administer and, once completed, can give you great insight into what employees like about working at your company and what they don’t.
Let’s face it—no one likes taking surveys.
If you’re going to force your employees to spend their time filling out a survey, it’s crucial that they feel they can be open and honest with their answers. So, make sure you explicitly tell them that their responses are anonymous, and no one will find out who gave what answer.
Here are the questions to include in your employee satisfaction surveys:
This question sounds simple, but it will provide a great deal of insight into what’s bothering your employees. If many people are unhappy about their vacation time or lack thereof, for example, you may want to examine why you aren’t providing more vacation time.
If very few people are unhappy about an issue, it might not be worth much consideration; however, if most people are unhappy about something specific, you’ll know where you need to focus your efforts.
A manager can have a massive impact on employee morale and job satisfaction, so asking your team members about their manager’s effectiveness is essential.
Since managerial style varies widely from company to company, you’ll want to tailor questions about managers accordingly.
Employee satisfaction surveys should determine how well things are going. Since employees tend to be more truthful when taking these surveys, asking whether employees feel like they’re getting better at their jobs is a good way of measuring company performance.
One of your goals for any employee satisfaction survey is to figure out what changes you can make to company culture and policies that will keep employees coming back.
Asking your employees if they enjoy working at your company is a great place to start, as it can help you determine whether or not there are elements of your culture that need some work.
According to a recent Gallup study, only 30% of workers worldwide are engaged in their jobs. Although engagement levels vary across countries and industries, one of your top priorities should be ensuring that your employees feel like they’re being treated fairly.
All team members must be able to contribute equally. A good employee satisfaction survey will help you determine if people feel like they’re being treated fairly at work—and help you develop a plan for improving workplace morale overall.
Companies that want a satisfied workforce should arm their employees with up-to-date technology. This question taps into how happy your employees are with their workstations and can be used as a benchmark for future surveys.
Conducting employee satisfaction surveys can help you foster a positive work environment and better understand your employees.