How to Prepare a Market Research Survey

A market research survey can provide you with invaluable information about your target audience and the potential of your product or service in the marketplace. This information would lead to the most critical business decisions you ever make, so you need to take it seriously.

Use these tips to prepare a high-quality market research survey and get the data you need to make an informed decision about your product launch or new business venture. We’ve also prepared a market research survey template to assist your process.

Essential Things You Need To Know

There are many ways of gathering market research data. Many times people will do surveys. Or focus groups. They’ll have customers fill out questionnaires about what they like, what they don’t like, and their problems with a product or service.

They will then use these responses to create new products and services that people want. It would help if you learned how to properly structure your survey questions to get valuable customer feedback.

Planning the Market Research Survey

Planning is everything when it comes to conducting market research. Before you do anything else, decide which customers you want to reach out to, how you will gather their contact information and your survey questions.

This planning stage is crucial and could make or break your entire business idea. Once you’ve completed your plan, it’s time for development!

The Importance of Sample Size in Market Research Surveys

One of your biggest fears when conducting market research surveys is getting only five responses.

Or maybe even just three! You will have better customer information if you have a large sample size, but other factors are at play here.

For example, the sample size is crucial because it indicates how easy or difficult it will be for someone to participate in your survey.

What Questions Should You Ask In A Market Research Survey?

Knowing what questions to ask in your market research survey will help you better understand your audience and ultimately drive more sales.

Ask open-ended questions so that respondents have room for creative answers and don’t feel boxed in by multiple-choice options.

Here are some sample questions for your market research survey: What do you like about [company]? What is one thing we could do differently? What can we improve on our website?

The Importance of Question-Wording in Market Research Surveys

In market research surveys, many emphases are placed on reaching as many customers or prospects as possible. If that’s your goal, you don’t care much about what they have to say.

But if you want actionable insights that provide real value, question-wording matters. Here are some tips for choosing adequate words in your survey questions

The Best Time to Send Out Your Market Research Surveys

Sending out your market research surveys at one specific time is not always best. Depending on your target audience, you may want to send them out around peak shopping hours.

In some cases, you might also want to stagger them throughout different times of day (maybe early morning, afternoon, and evening) so that your survey can reach as many people as possible within each time frame.

Tips To Boost Your Response Rates For Your Market Research Surveys

• Choose your target group wisely.
• Avoid controversial questions such as Do you consider yourself racist?
• Provide three possible answers for each question (e.g., Yes, No, and Don’t Know).
• Present your questions in an unbiased manner: Do not display any bias towards any of your products or services.

Free market research survey template

Preparing a market research surveys isn’t an easy process. And we’re here to help you create surveys and questionnaires in no time. You can start with our free market research survey template right away or build one from scratch using our drag and drop online form builder.

New to Heyform?

HeyForm is an online form builder capable of crafting beautiful forms, collecting data, and analyzing data. HeyForm is ideal for marketers. Start your free account today!